Privacy Policy

ABOUT US 1.1. We are DESTINETI S.L., a commercial company with registered office in Otamendi Anaiak Kalea 11, Office 9, 20014 Donostia, Gipuzkoa, and CIF B19395573 (hereinafter, “DESTINETI”, “we”, “us” or “our”). We offer technological services focused on the digitalization and optimization of processes in the transport and logistics sector.
Destineti S.L. provides advanced digital solutions for operators in the logistics sector through its web platform and, in the future, through the Destineti App and various third-party tools, with the aim of ensuring the best user experience. Our mission is to facilitate the efficient management of freight transport through innovative technological tools.
1.3. You can contact us through the following means:
Postal mail: Otamendi Anaiak Kalea 11, Office 9, 20014 Donostia, Gipuzkoa, Spain.
E-mail: info@destineti.com.
PRIVACY POLICY 2.1. This Privacy Policy sets out how we manage and protect your personal information when you access our services through our web platform or mobile application.
2.2. This policy applies to all users of our services, excluding employees and candidates, in accordance with current data protection regulations.

2.3. If you have any questions about our Privacy Policy, please do not hesitate to contact us at info@destineti.com.

Destineti S.L. reserves the right to modify this policy at any time. Updates will be available on our website, and we will inform you of any relevant changes via email or our platform.

OUR ROLE IN THE TREATMENT OF YOUR DATA 3.1. Destineti S.L. is responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) and the Organic Law 3/2018 on the Protection of Personal Data (LOPDGDD).

3.2. This policy will apply in any case in which Destineti S.L. is responsible for the processing of your data.

LEGAL BASIS FOR THE PROCESSING OF YOUR DATA 4.1. We process your personal data under the following legal bases:

The performance of a contract or pre-contract.

Compliance with legal obligations.

Our legitimate interest in the continuous improvement of our services.

4.2. We will request your express consent when it is necessary to share your data with third parties for specific purposes not covered by the aforementioned legal bases.

DATA WE COLLECT 5.1. We may collect the following types of personal data:

Contact data (name, email address, phone number).

Location data (IP, GPS).

Technical information (device, browser).

History of activity and interactions with our platform.
5.2. We may also process your data in an anonymous form for statistical purposes, provided that they do not allow us to identify you personally.
PURPOSE OF THE USE OF YOUR DATA 6.1. We use your data for the following purposes:
To provide and manage our services.
Facilitate communication with you.
Improve our services through analysis and statistics.
To comply with our legal obligations.
6.2. When necessary, we will ask for your consent for any other specific use.
COMMERCIAL COMMUNICATIONS 7.1. We may send you marketing communications only with your consent. You can unsubscribe at any time using the mechanisms provided in such emails or in your profile within our platform.
TRANSFER OF DATA TO THIRD PARTIES 8.1. Destineti S.L. will not share your data with third parties without your consent, except in the following cases:
Technology service providers who collaborate with us.
Compliance with legal obligations.
8.2. We share information in anonymized form with third parties for analysis and statistical studies.
SECURITY AND INTERNATIONAL DATA TRANSFERS 9.1. We implement appropriate technical and organizational security measures to protect your personal information.

SECURITY AND INTERNATIONAL DATA TRANSFERS 9.1. We implement appropriate technical and organizational security measures to protect your personal information.
9.2. If we transfer your data outside the European Economic Area (EEA), we ensure that such transfer will be in accordance with applicable data protection laws, through safeguards such as standard contractual clauses approved by the European Commission.
10.1. We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

10.2. At the end of the retention period, we will proceed to the deletion or anonymization of your data.

YOUR RIGHTS 11.1. You have the right to:

Access your data.
Request rectification of incorrect data.
Request the deletion of your data.
Limit the processing of your data.
Oppose the processing.
Request the portability of your data.

11.2. To exercise these rights, you can write to info@destineti.com.

CONTACT AND COMPLAINTS 12.1. If you have any concerns about the processing of your data, you can contact us at info@destineti.com.

12.2. If you are not satisfied with our response, you can file a complaint with the Spanish Data Protection Agency (AEPD).